What our Customers Say

 

This chaps's a PPI customer.

 

Hi Emiilie, Thank you for keeping me up to date with my claim, it really does make a difference when a company gets back to you and lets you know whats going on and both Sharon and myself appreciate the work and effort you are putting into our claim , you really do make a difference and I am more than happy that I have chosen your company.
Kind Regards
Gary

 

December 2012

 

If I may, I would like to commend Emilie for her skill in handling my call this morning. She was very tactful and very supportive in dealing with what must have been a very unexpected query. I think that she was a very good ambassador for your organisation. Yours sincerely, Paul

 

November 2012

 

 

Hi Emilie, thanks for sorting that out for me, your prompt attention is appreciated. Clive.

 

August 2012

 

Thank you Matt!!! I can always rely on you!!!!!

 

August 2012

 

 

My husband instructed XXXX again (we are serial house buyers!) and they have been impressive yet again.

 

July 2012
 

 

Nice email from a client...

 

Paul,

Thank-you for arranging the chalet for us so quickly, the estate agent stated it was the fastest one to go through.

I know it was a bit of a mess about with the lease and I appreciate the time you spent to get it done so quickly.

Once again many thanks

Becky
 

July 2012

 

 

A lady used one of our lawyers a couple of years ago. She recently went back to the solicitor she dealt with then. They wanted to charge her an extra £200. She came back to us & we got her the original price. ie. saving her the £200.

 

Many thanks, again, Jon

 

May 2012

 

 

This hasn't turned into a recommendation yet but it's worthy of some comment in that, on the PPI front, we've just helped a lady called Mrs Bainbridge claim £19,245.26 from her lender.... which is nice!

 

April 2012

 

 

A client emailed;

 

Thanks for that. Your help is always much appreciated.

 

January 2012

 

 

I won't say who this was to for fear of embarrassment.

You are a really good person. Thankyou for everything.

 

November 2011

 

 

After helping a chap out we had the following;

 

Thanks very much for your efforts with this.

 

October 2011

 

 

Many thanks...really appreciate it.

 

September 2011

 

 

There was a problem with Searches - we intervened and got the costs dropped:

 

Dear Zoe, I am emailing you to say how delighted I am with your solicitors....the conveyance for my sale and purchase proceeded at a very acceptable pace... I would be happy to recommend your solicitors, to anyone.

 

August 2011

 

 

There were a few other comments but the email started with...

 

Hello Zoe, firstly let me say how happy I am with my new solicitor...

 

July 2011

 

 

thanks Emilie, appreciate that.

 

June 2011

 

 

...Matthew thanks for all your help today its appreciated.

 

February 2011

 

 

thanks Stephen you're a star

 

January 2011

 

 

You have kept us much more informed through our dealings with you (than another firm). Many thanks. We will most certainly recommend you to our friends and family.

 

December 2010

 

 

Stephen & Nikki. Apologies for the delay in responding to this email - yesterday was hectic ! Thank you to both of you for your efforts in resolving this problem so quickly. It is very much appreciated. Regards F...

 

November 2010

 

 

Dear Matthew, Thank you so much - a very speedy service! V...

 

October 2010

 

 

Matt, Just a quick thank you for last week – all my searches were urgent and you got them all – appreciate it.G.

 

 

August 2010 (this was from a solicitor we deal with)